Global Indemnity Insurance Company Review 2025

Global Indemnity offers specialty property and casualty coverage for businesses in many different industries and has excellent official ratings, but it's hard to find customer reviews or discount information.
Christine Lacagnina Written by Christine Lacagnina
Christine Lacagnina
Written by Christine Lacagnina

Christine Lacagnina has written thousands of insurance-based articles for TrustedChoice.com by authoring consumable, understandable content.

Reviewed by Cara Carlone
Reviewed by Cara Carlone

Cara Carlone is a licensed P&C agent with 20 years of experience. She has her P&C license in RI and TX and holds CPCU, API, and AINS designations.

Updated

Our Global Indemnity Insurance Company Score

2.5 Stars


We award Global Indemnity a final rating of 2.5 out of 5 stars. The company has been around for just over 20 years now and has excellent ratings by AM Best and the Better Business Bureau (BBB). However, the company is not BBB-accredited. It's also difficult to find customer feedback, perhaps because Global Indemnity Group refers to a group of insurance carriers.

Global Indemnity Group was founded in 2003. Eight total companies make up Global Indemnity Group, including Penn-America Group, Diamond State Group, United National Group, American Reliable Specialty Property, etc. The carrier is headquartered in Pennsylvania. Global Indemnity focuses on providing customers with quality specialty property and casualty coverage, along with various professional coverages and collectibles coverage.

Not much information is provided about the carrier's coverage specifics, rates, or discounts on the official website. Overall, we recommend working together with an independent insurance agent to find the right insurance company for you. You might want to skip looking into Global Indemnity Group and its affiliated companies to find a trusted carrier to meet your needs.

Global Indemnity Pros and Cons:

Pros: Cons:
Offers many types of coverage
Difficult to find customer feedback
Provides specialty property and casualty coverage
Customer contact options vary by insurance product/carrier
Rated "A+" (excellent) by the Better Business Bureau (BBB)
No discount information provided
Rated "A" (excellent) by AM Best
Not much specific information provided about coverage
Offers 24/7 claims reporting
Not a BBB-accredited business

To find insurance in your state, use our national insurance company directory to find the best company to meet your needs. You can locate insurance companies that specialize in your specific coverage needs and get connected to an agent near you.

Global Indemnity Insurance Products by Type

Here's an overview of the products offered by Global Indemnity.

Business Reinsurance:

  • Specialty property insurance
  • General liability insurance
  • Professional liability insurance
  • Cannabis insurance
  • Casualty insurance
  • Commercial auto insurance

Other Insurance:

  • Builders risk insurance
  • Vacant property insurance
  • Collectible property insurance
  • Special events insurance

Global Indemnity Business Insurance Average Prices

Global Indemnity does not make information about its average business insurance premiums readily available. An independent insurance agent can provide you with exact quotes for Global Indemnity business insurance. You can also get a better idea of how much a commercial insurance policy might cost you by using our business insurance calculator. 

What Discounts Does Global Indemnity Offer?

Global Indemnity does not make information about its discounts readily available, and the discounts likely vary by specific insurance company. However, an independent insurance agent can help find these details for you. Independent insurance agents work hard to find you the most affordable coverage that still gets the job done right.

Global Indemnity Customer Service

Here's an overview of Global Indemnity's customer service options and availability. 

  • Phone 
  • Email 
  • Fax
  • Snail mail
  • 24/7 phone claims reporting
  • Various contact options for each individual insurance company


Day(s) Hours (EST)


Monday-Friday 8 a.m.-4:30 p.m.


Saturday CLOSED


Sunday CLOSED

To ensure a great customer service experience, work together with an independent insurance agent. Independent insurance agents can help handle claims and other matters for you, so you can relax and enjoy your coverage.

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Global Indemnity Insurance FAQs

Global Indemnity does not make a specific claims response time frame promise.

Global Indemnity's customer service phone department is available at normal business hours during the week. The company can also be contacted via email, fax, or snail mail. Each of Global Indemnity Group's individual insurance companies has its own contact options, as well.

Global Indemnity Group's individual insurance companies each have their own claims processes. Global Indemnity does not have a claims process itself. An independent insurance agent can help you file claims and keep you updated through every step of the process.

Global Indemnity itself is harder for customers to interact with since it represents a group of insurance companies. Each of its specific carriers has its own contact methods and social media accounts. Global Indemnity does have a couple of social media accounts. 

Global Indemnity offers several coverage solutions for commercial customers and professionals. The carrier offers many types of general liability insurance for businesses in several industries. Specialty property insurance and other coverages, like builders risk, are also available. An independent insurance agent can help you find more information about the coverages offered by the insurance companies under Global Indemnity Group.

Global Indemnity itself is highly rated by the BBB and AM Best. However, it's difficult to find customer reviews. So, it may be up to individual interpretation if Global Indemnity Group can be considered a good company.

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https://www.globalindemnity.ky/gbli/about-us

https://www.bbb.org/us/nj/metuchen/profile/insurance-companies/global-indemnity-insurance-agency-inc-0221-90179440

https://news.ambest.com/PR/PressContent.aspx?refnum=34976&altsrc=9